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100artists connects artists with collectors. For supporting sales between the two, we charge a commission fee.

Commission, fees and VAT

100artists charges 35% commission on each sale.

Before the commission, there is a payment charge of 3% to cover bank card processing fees. This is a charge issued by the bank.

Here is a pricing example for an artwork selling for £1,000:

Artwork Sale Price: £1,000

Payment Charge (3%): £30.00

Remaining value before commission: £970.00

100artists Commission (35%): £339.50

Seller Receipt: £630.50

A full list of charges and how payments are calculated can be found in our seller terms which can be requested at any time by contacting our artist team.

Discounts

Discounts can be an important selling tool for artists and galleries alike, with a discount between 10% and 20% being a standard range. For any discounts above 15%, we will always discuss with you first.

We will take 35% of the discounted price, not the original asking price.

If you have any preferences as to how discounts work for you, have a conversation with one of our team.

VAT registered Artists

Zero-rating VAT on your artwork price

If you're a VAT-registered seller, you may be required to remove VAT on artworks if they are to be exported (or, if you are a VAT-registered seller based in the EU, you may be required to remove VAT on artworks only if they are to be exported out of the EU). You'll receive further information and instructions from us should you be required to remove VAT on an artwork.

Any artwork that you post whether domestic or worldwide should be sent tracked and insured.

Please organise with your courier of choice how much they charge for international postage so that you can accurately reflect this in your final pricing.

Here is a general guide to pricing costs - prices will vary depending on size and weight so it is best to speak with a courier personally.

UK - £10
USA - £35
Ireland - £35
Australia - £45
Singapore - £45
New Zealand - £45

When you sell artwork, you'll be notified by email and a text on your registered mobile. You're required to pack the artwork safely by following our guidelines and requirements which can be found here.

Once your artwork is sold it needs a frame (many canvases look better without one). We leave it to the artist discretion if you want to frame your work or not. Please bear in mind that framed artwork sell more often.

Find a courier that best suits your needs. We recommend using a service such as Parcel Hero to help you find the best rates.

Please refer to our packing guide to properly prep your artwork for shipping

We're glad you asked! It's really important to pack your artworks well so that they arrive safe and sound at their destination.

Please take the time to watch this short video with tips on how to best package up your artwork, but just remember, the key is safety, not perfection!

Make sure that you print your label with a well-inked printer, please do not alter the size.

Attach the shipping label to the package in a visible spot, preferably on the top right-hand corner for a boxed artwork. Make sure all four sides of the label are covered by tape to prevent it from ripping.

Sometimes you may be sent additional paperwork with your shipping labels, please make sure this is filled out and handed to the driver on the day of pick-up.

On the last payday of the month after a 14-day cooling-off period, the artist receives the sale price less 35% commission.

Pricing is at the artist’s discretion (guided by us) and must include the cost of packing, shipping and any potential return cost, (which is unusual).

In order to sell your artwork on our platform, you must send through an application which you can find here.

Once we have approved your application you’ll send us pictures of your artwork along with all its descriptions (price, size, medium, description) and we will handle the upload process for you!

When inputting your work's dimensions, ensure that you write the piece's total dimensions including their frame or border.

If you wish to have any of your artwork removed please contact us directly via our contact form which can be found here.

We will handle your request ASAP and notify you when it has been removed.

We recommend you sign the work in the bottom right-hand corner- this confirms the value for a collector.

We work directly with each of our artists and guarantee that all artworks available are authentic. Most artists will sign their artwork, often on the back or in a bottom corner.

We recommend our artists send a Certificate of Authenticity, a document signed by the artist to confirm the piece is genuine, along with the artwork. If you’d like a Certificate of Authenticity but haven’t received one with your order, drop us an email and we’ll ask the artist to send you one.

Original Artworks

An original artwork suggests that the piece of art in question is unique. Whilst this is true when discussing paintings, drawings, and one-off or limited edition sculptures, it’s not necessarily the case when it comes to prints.

Original Prints vs. Reproductions

A reproduction is a print that has been produced from a digital copy of an original artwork.

Vice versa, an original print is not a copy of an existing artwork. There are many types of prints that are produced manually by the artist that are originals in their own right, including (but not limited to) screenprints, lithographs and etchings. The templates used during manual printing processes are destroyed immediately after the edition number has been reached. Unlike digitally produced prints, commonly referred to as giclées, handmade prints tend to be higher in price due to their labour-intensive and highly intricate process.

It’s important to note that some limited edition prints can also be reproductions if they are a replica of original artwork. Even if the artist has signed, numbered or painted over the reproduction, it would still not be considered an original.

If you’d like to return your artwork, please notify us within 14 days of receiving your order.

We’ll arrange for a courier to collect the artwork and return it to the artist, you will not have to pay return shipping. We’ll then refund your order (minus your original shipping cost), or give you the amount in-store credit if you have your eye on another piece.

Damaged artwork

In the unlikely case that your artwork arrives with you damaged, we’d work with you and the artist to get this resolved. If you decide to return the damaged artwork, the same returns policy applies and we’d refund your original shipping costs too.

How to return your artwork

At the bottom of your order confirmation email, click the link provided to begin your return. We’ll be in touch to process your return shortly after receiving your request.

Alternatively, you can email us directly here.

If you change your mind after placing your order, get in touch with us at georgia@100artists.co.uk and we’ll do our best to cancel it before the artist ships. If your order is cancelled the same day it’s placed, your card will not be charged.

If the artwork has already been shipped, we’ll try to divert it back to the artist. If this isn’t possible, once it’s been delivered we’ll have it collected and sent back to the artist. We’ll cover the return shipping but your original shipping will not be refunded.

For artworks being shipped internationally, you may need to pay customs and/or import fees in order for the work to be released for delivery.

Customs duties are the responsibility of the buyer, acting as the Importer, not 100artists Ltd. or the artist who made the work.

Customs duties and import fees aren’t included at the checkout, as they’re set by the artwork’s destination country and are charged directly by the country’s customs office. In most cases, either the customs office or the courier will be in touch with you if any fees are due. We’ll keep an eye on your tracking too, so we're able to help with customs if needed. It’s worth noting that in the case of returns, any customs or import charges you’ve paid are non-refundable.

Customs duties and import fees vary from country to country. We’ve included customs details on our most popular delivery destinations below. For other countries, or for more information, you can contact your local customs department directly to find out details specific to your delivery country.

Germany

VAT for artworks being imported from outside the EU into Germany is charged at 7% of the declared value of the artwork.

Europe

Customs duty for artworks being imported into Europe is charged at between 4-20% of the declared value of the artwork, depending on your country. Contact your country’s customs office for more details. Intra-EU orders are excluded from customs duties.

United States

For artworks valued up to $2,500 being imported into the US, you won’t need to pay customs duties. For artworks over $2,500, a specialist broker will need to process the artwork through customs clearance. In this case, a minimal fee is due.

Australia

Customs duty for artworks being imported into Australia is charged at 10% of the declared value of the artwork.

These guidance notes are given in good faith according to the various countries' customs rules as we understand them, and may be subject to change. Customers are advised to confirm all information themselves with the relevant government office.